This Privacy Policy explains what personal information JA Car Alerts ("we", "us") collects when you use our website and alert service (the "Service"), why we collect it, who we share it with, and the choices you have.
| What | When | Why |
|---|---|---|
| Name and email address | Sign-up | Account creation, login, sending alerts |
| Password | Sign-up | Stored as a salted PBKDF2-SHA256 hash — we never store or can see your actual password |
| WhatsApp number and CallMeBot API key | If you enable WhatsApp alerts (Pro/Pro+) | Delivering WhatsApp alerts via CallMeBot |
| Saved search criteria (make, model, price range, year, parish, etc.) | When you create a saved search | Matching you to relevant listings |
| Subscription plan and, once payments are live, PayPal subscription status | Sign-up / plan changes / billing | Enforcing plan limits, billing |
| Concierge service requests (vehicle description, listing URL) | If you request a Concierge service | Fulfilling the request |
We do not collect payment card details ourselves — billing is handled directly by PayPal, and we never see or store your card or PayPal login credentials.
We do not sell your personal information, and we do not use it for third-party advertising.
We do not share your information with the third-party car listing sites we monitor (jacars.net, autoadsja.com, autochannelja.com, carsjm.com, jamaicauto.com) — we only read public listing data from them, we don't send them anything about you.
We keep your account information for as long as your account is active. If you delete your account (or ask us to), we delete your personal information within a reasonable period, except where we're required to keep records for legal or accounting reasons (e.g. billing history).
You can access, correct, or delete your saved searches and account information directly from the member portal at any time. You can also email us to request a copy of your data, a correction, or full account deletion. We aim to align these rights with Jamaica's Data Protection Act, 2020.
Passwords are never stored in plain text — we use salted PBKDF2-HMAC-SHA256 hashing. Access to the admin dashboard requires a separate authenticated admin account. As with any online service, no method of transmission or storage is 100% secure, and we can't guarantee absolute security.
We use your browser's local storage to keep you signed in between visits (storing your login session token). We do not currently use third-party advertising or analytics trackers.
The Service is not directed at children, and we don't knowingly collect information from anyone under 18.
Your data is stored on servers we operate or contract with. If we ever process data outside Jamaica, we take reasonable steps to protect it consistent with this policy.
We may update this Privacy Policy from time to time. Material changes will be reflected with an updated "Last updated" date above.
Questions about this policy, or requests to access/correct/delete your data, can be sent to alerts@jacaralerts.com.
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